CALP – Certified Apartment Leasing Professional
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Program Info
Earning CALP, your first industry credential, signals to an employer your commitment to a career in residential property management. YOUu2019LL LEARN ABOUT: u2022 Using technology to generate traffic u2022 Measuring and managing your communityu2019s reputation u2022 Inspecting the leasing center, tour route, model units, and vacant apartments u2022 Researching the competition and building relationships with competitors u2022 Compiling a comprehensive community resource tool u2022 Creating effective marketing plans u2022 Relationship sales processes and evaluating your personal sales performance u2022 Evaluating a prospectu2019s commitment level and overcoming objections u2022 Preparing prospects for the next steps in the rental process u2022 Applying fair housing law and communicating rental criteria u2022 Qualifying prospective residents according to rental policy u2022 Preparing and reviewing leases with new residents u2022 Move-in processes u2022 Responding to resident issues and maintenance requests u2022 Building relationships with residents and creating a sense of community u2022 Reporting incidents, maintaining documentation, and taking corrective action u2022 Maximizing revenue and operational efficiency u2022 Securing and processing lease renewals u2022 Conducting a market survey. To obtain the CALP credential, candidates must complete the following: - Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.) - Successful completion of seven NALP courses - Pass the examination within 12 months of declaring candidacy
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